Children’s National is currently re-implementing I-PASS structured handoffs as a member of the Society of Hospital Medicine’s I-PASS Mentored Implementation Program. Implementation was also associated with improvements in verbal and written communication without a negative impact on provider workflow or handoff duration. An event-based tool and coding procedure. The multi-site I-PASS handoff study found that implementation of a bundle of interventions to improve resident physician communication during handoffs of patient care was associated with a 23% reduction in overall rates of medical errors and a 30% reduction in preventable adverse events-medical errors that result in harm to patients. I-PASS training can improve communication accuracy and completeness during nurse-physician student handoffs. Miscommunications, including communication failures at patient handoff, are a leading cause of serious medical errors. Professor of Pediatrics, Drexel University College of MedicineĪssociate Dean for Faculty Development, Drexel University College of MedicineĮxecutive Director, Executive Leadership in Academic MedicineĬhair, I-PASS Executive Council of the I-PASS Institute Pediatric Hospitalist, Lucile Packard Children’s Hospital Stanford The safety of the patient may be compromised, and missed opportunities for care interventions may occur. Standardizing the Handoff Process to Improve Patient Care and SafetyĬlinical Assistant Professor of Pediatrics, Stanford University School of Medicine The I-PASS, a standardized handoff tool, with established validity for physician handoffs, provides the following framework. Nursing shift handoffs can be frustrating for nursing staff when information received about a patient is inaccurate or inadequate.
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